The more details you can provide upfront, the faster we can deliver an accurate proposal. At minimum, we need the project address, a description of what you are looking to accomplish, and your desired timeline. If available, existing site surveys, architectural drawings, foundation reports, or photographs of the project area will allow us to assess the scope during our first conversation rather than scheduling a separate follow-up.

We respond to all intake form submissions within one business day. For straightforward projects — such as load-bearing wall removal or residential permit drawings — we can typically deliver a proposal within that initial response. For larger or more complex projects, we may schedule a brief phone call or site visit before issuing a formal scope and fee.

Initial phone and email consultations to discuss your project scope, determine which services apply, and provide a ballpark estimate are provided at no charge. If a site visit is required before we can produce an accurate proposal, we will let you know in advance whether there is a fee associated with that visit.

Once you accept a proposal, we issue a contract outlining the scope of work, payment terms, and project timeline. Upon execution of the contract, we begin engineering immediately. You will receive progress updates at key milestones, and our team remains available by phone and email throughout the project for any questions or coordination needs.

Yes. Our intake form includes a file upload field that accepts PDF, JPG, and PNG files up to 25 MB. You can upload site surveys, existing drawings, foundation reports, violation notices, or photographs of the project area. If your files exceed 25 MB or you have a large set of documents, we will provide a shared folder link after your initial submission.